Video playback isn't working, my player shows a black screen
It’s possible that an ad-blocker is interfering with the video player. Disable the ad-blocker and
try again. If
issues persist, please see the additional troubleshooting steps below.
The video player shows an error "Network Error" or "Decode Error"
This generally occurs when the live stream venue is having internet connectivity issues. Try
refreshing the page in a
few minutes to see if these issues have been resolved.
Check your internet speed to make sure your internet is fast enough for smooth playback. We
recommend a minimum
internet download speed of 1.5mbps for video-on-demand content and 4mbps for live event
content.
How fast is my internet?
You can test your internet speed by
using a service such
as www.speedtest.net. If your
download speed is slower,
your viewing experience may be degraded. Please note that viewing a live video stream
over a wireless connection can
be unreliable.
Disable ad-blockers or other browser extensions that may be interfering with the page.
"Hard refresh" the page. This is done by pressing the "Ctrl-F5" keys on Windows or
"Cmd-Shift-R" on Mac.
Close all instances of your browser then relaunch the browser and try again.
Clear your browser cache. You can find instructions for clearing your cache here.
If problems persist, it may be a problem at the live stream venue. Please try again later.
Video playback is very slow
There could be a number of causes resulting in slow or interrupted video playback. In general, if
you’re
connecting over Wi-Fi and experiencing constant rebuffering or other issues during playback, try
moving
your router to another location and away from other devices that may cause electrical
interference.
We recommend the following:
Move your wireless router to a more central location of your home.
Move your wireless router to an elevated surface such as a desk or on top of a bookshelf.
Clear clutter from the vicinity of your wireless router.
Yukon Transportation Museum Brings Transportation History in Canada’s Territory to Life.
We tell stories of Yukoners’ ingenuity and self sufficiency through the history of transportation in the Yukon.
Located in Whitehorse, we are a charitable non-profit organization and home to fascinating exhibitions, displays and programming including retired modes of transportation (like the Canadian Pacific Airlines DC-3 Wind Vane), miniature displays, art exhibits, live events, children’s programming and the Mile 917 Gift Shop curated with unique souvenirs, local art and educational toys.
Explore Yukon’s history at the Yukon Transportation Museum.
You will discover the rich history of the Indigenous people that shaped transportation before the construction of the world-famous Alaska Highway and soar with the early bush pilots as they glide through new territory. The Yukon Transportation Museum will guide you through Yukon’s stories of love, loss, riches, ingenuity, adventure, fear, separation, joy and determination. These preserved stories and artifacts illustrate how and why we have been moving over this land for thousands of years.
Visit our website to learn more about the Yukon Transportation Museum.www.goYTM.ca The Yukon Transportation Museum acknowledges the Indigenous ancestral lands of the Kwanlin Dün First Nation and the Ta’an Kwäch’än Council on which the museum operates.