Video playback isn't working, my player shows a black screen
It’s possible that an ad-blocker is interfering with the video player. Disable the ad-blocker and
try again. If
issues persist, please see the additional troubleshooting steps below.
The video player shows an error "Network Error" or "Decode Error"
This generally occurs when the live stream venue is having internet connectivity issues. Try
refreshing the page in a
few minutes to see if these issues have been resolved.
Check your internet speed to make sure your internet is fast enough for smooth playback. We
recommend a minimum
internet download speed of 1.5mbps for video-on-demand content and 4mbps for live event
content.
How fast is my internet?
You can test your internet speed by
using a service such
as www.speedtest.net. If your
download speed is slower,
your viewing experience may be degraded. Please note that viewing a live video stream
over a wireless connection can
be unreliable.
Disable ad-blockers or other browser extensions that may be interfering with the page.
"Hard refresh" the page. This is done by pressing the "Ctrl-F5" keys on Windows or
"Cmd-Shift-R" on Mac.
Close all instances of your browser then relaunch the browser and try again.
Clear your browser cache. You can find instructions for clearing your cache here.
If problems persist, it may be a problem at the live stream venue. Please try again later.
Video playback is very slow
There could be a number of causes resulting in slow or interrupted video playback. In general, if
you’re
connecting over Wi-Fi and experiencing constant rebuffering or other issues during playback, try
moving
your router to another location and away from other devices that may cause electrical
interference.
We recommend the following:
Move your wireless router to a more central location of your home.
Move your wireless router to an elevated surface such as a desk or on top of a bookshelf.
Clear clutter from the vicinity of your wireless router.
VOCAL COACHES UPLOAD YOUR CONTENT HERE AND CREATE BETTER BUSINESS METHODS OF ENGAGEMENT FOR YOUR STUDENTS
We are growing this site to provide professional coaching (at all levels) plus information and guidance on legal issues, contracting, performance tips and so much more.
Singers all levels welcome
We are new but we are the only video platform that specializes in Vocal performance and coaching.
Whether you are just beginning your vocalist journey or an advanced vocalist this will be the site to monitor for you. Now you can train and get real time feedback from your vocal coach, upload your videos and interact directly where ever you are, all private and interactive.
We are growing this site to provide coaching (at all levels), legal tips, performance tips, product specials, community outreach, new products and specials and so much more.
Check out the site and keep coming back regularly as new coaches, trainers and information comes on board.