Check your internet speed to make sure your internet is fast enough for smooth playback. We
recommend a minimum
internet download speed of 1.5mbps for video-on-demand content and 4mbps for live event
How fast is my internet?
You can test your internet speed by
using a service such
as www.speedtest.net. If your
download speed is slower,
your viewing experience may be degraded. Please note that viewing a live video stream
over a wireless connection can
Disable ad-blockers or other browser extensions that may be interfering with the page.
"Hard refresh" the page. This is done by pressing the "Ctrl-F5" keys on Windows or
"Cmd-Shift-R" on Mac.
Close all instances of your browser then relaunch the browser and try again.
Clear your browser cache. You can find instructions for clearing your cache here.
If problems persist, it may be a problem at the live stream venue. Please try again later.
Video playback is very slow
There could be a number of causes resulting in slow or interrupted video playback. In general, if
connecting over Wi-Fi and experiencing constant rebuffering or other issues during playback, try
your router to another location and away from other devices that may cause electrical
We recommend the following:
Move your wireless router to a more central location of your home.
Move your wireless router to an elevated surface such as a desk or on top of a bookshelf.
Clear clutter from the vicinity of your wireless router.
Singer in Your Soul Workshop Series Now Available!
The Singer in Your Soul workshop is designed for those who have some singing experience. Here are 5 videos that will take you through finding out more about your vocal instrument and how to connect the music to your soul. You will gain more confidence and becoming more believable on stage. What does the song mean to the writer, how do you connect that to yourself? Your are invited to send me your questions and videos for private critiques on your presentation to help you become even more than you already are! It is fun and informative. Once again, I invite you to share you singing videos with me and I will offer you a constructive and encouraging critique. For more information on one on one Zoom or in person sessions ... www.sherrykennedy.com